Terms & Conditions
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1. Receipt of order
- Any order is received with caution of strike, lock-out, accidents or other cases of force majeure, including failing defective delivery from raw materials- and subsuppliers.
- The salesman is entitled to postpone the on the front page mentioned delivery time with maximum 30 days after the specified delivery date.
- If the company needs to obtain further information with regards to the proper preparation of the order or in any other way needs to clarify some matters, the delivery time from the company will be postponed accordingly.
- The customer is not allowed to change or cancel an order later than 6 weeks before the specified delivery date.
- The company reserves its right to deliver any order regarding to quantity with a margin of +/- 10%
2. Claim
- If a customer considers a delivery to be defective, the claim has to be announced immediately after the time, where the defects have been discovered and 30 days after receipt of the goods the latest
- A claim should be made in writing and include a precise description of the defects and possibly be accompanied by samples or similar, with which the company can use to estimate the matter of the claim. A claim is not stated, unless something else is agreed, before all the necessary information is available for the company.
- Conditions that are assumed to have been known at earlier deliveries to the same customer, but where not estimated as flaws or defects, cannot be claimed as flaws and defects at a later delivery, unless it can be documented, that the respective matter regarding to special terms for the later delivery causes a flaw or a defect.
- The fact, that the company receives a claim for estimation or starts negotiations by stating the claim, does not prevent the company from pleading that the claim is stated too late or the liability of the company is limited, unless the company has stated an offer of compensation or other compensation, without stating that the offer is given without prejudice for a later legal decision.
The liability of the company
In case of an admitted claim the company is entitled to repair or fix flaws or defects at its own bill. Does the company not wish to do this, or can It not be fixed, the company is liable for the expenses of the customer for the delivered goods, however the company is not liable for lost profit or for any demand from a third party.
Other regulations
- Marketing material with technical information or other information concerning the company or other use of such information etc. towards a third party cannot take place without the approval from the company and such a possible approval can for that matter never incur liability from the company.
- Ved overskridelse af vore betalingsbetingelser, beregnes renter med 2% pr. påbegyndt måned, regnet fra forfaldsdatoen.
- By violation of our payment terms, there will be an addition of interest of 2% per month entered into, from the due date of payment.
- Second grade will be sent and invoiced with 25% off.
Local court and legal basis
Local court is Sø- & Handelsretten in Copenhagen. Legal matters between the company and the customer shall in every respect be decided according to the regulations of the Danish court.
Vangàrd Retail A/S
Personal data
When buying online, your personal data is only used to process your order and provide customer service. No personal information is shared with 3. parties